Privacy Policy
Last updated: July 2026
Introduction
Kyaus ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website kyaus.ch and make purchases from our online store.
Data Controller
The controller responsible for your personal data is 2T2K, titulaire De Castro Faria, Rue de Vevey 11, 1630 Bulle, Fribourg, Switzerland (UID CHE-193.768.425). For any data protection enquiry, contact us at support@kyaus.com.
Data We Collect
We collect the following types of personal data: name, email address, shipping address, phone number, payment information (processed securely through our payment provider Payrexx), order history, and browsing behavior through cookies.
How We Use Your Data
We use your personal data to process and fulfill your orders, communicate with you about your orders and our products, improve our website and services, send marketing communications (with your consent), and comply with legal obligations.
Cookies
Our website uses cookies to remember your preferences and language settings, analyze website traffic and usage patterns, and provide a personalized shopping experience. You can manage your cookie preferences through your browser settings or our cookie consent banner.
Analytics & Session Insights
With your consent, we use Google Analytics 4 (Google) and Microsoft Clarity (Microsoft) to understand how visitors use and interact with our website, through behavioural metrics, heatmaps and session replay, so we can improve and market our products and services. This usage data is captured through first- and third-party cookies and similar technologies, and is used for site optimisation, security and fraud prevention. These services stay disabled until you accept analytics cookies, and you can withdraw your consent at any time through the cookie banner. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.
Third Parties
We may share your data with trusted third parties who help us operate our business: payment processors (Payrexx), shipping providers, email service providers, and analytics services. We do not sell your personal data to any third parties.
Your Rights
Under Swiss data protection law and the GDPR, you have the right to access your personal data, rectify inaccurate data, request deletion of your data, object to processing, data portability, and withdraw consent at any time. To exercise these rights, contact us at support@kyaus.com.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at support@kyaus.com.